Our ethos
About Paula Upton-Cox…
I began my career with The Anchorage in 2013 as a member of the domestic team. During this time, I discovered my deep passion for providing compassionate care to elderly individuals. Recognising that my dedication to enhancing the lives of others could be better fulfilled in a care role, I transitioned to the care team in 2017.
Driven by a commitment to delivering exceptional and individualised care, I pursued and successfully completed my NVQ Level 3 in Health & Social Care. In recognition of my dedication and expertise, I was promoted to Deputy Care Manager in 2022.
I take great pride in the opportunity to offer premium, tailored care to each resident, ensuring they receive the attention and support they deserve. My focus is on not only meeting their physical needs but also enriching their emotional well-being, fostering a compassionate environment where they feel valued and respected.
Outside of work, I enjoy spending quality time with my family and walking my dog, Dexter, which provides a perfect balance to my professional life.
Paula Upton-Cox, Acting Manager at The Anchorage Care Home
Family-Inclusion
Our dedicated carers emphasise family involvement at every stage of care. Family members are essential for enhancing the care and happiness of their loved ones, so we maintain an open, warm and welcoming environment where family connections thrive.
With regular visits and ongoing communication, we ensure families are always informed and involved in every step of their loved one’s care. This close collaboration allows us to create an incredibly supportive atmosphere where residents feel secure and families feel confident their loved ones receive the best care for their needs.
Quality of Care
The Anchorage team is the reason we can provide exceptional care. All staff members take part in extensive training, giving them the right skills and compassion needed to deliver outstanding support for our residents.
We focus on personal connections, allowing us to fully understand each resident and create a nurturing environment where everyone can thrive. Our low staff turnover means residents benefit from continuity of care with friendly, familiar faces who genuinely care about their well-being.
Social Life and Activities
Our goal is to make every day enjoyable and enriching for every resident. Our activity programs allow residents to choose their own schedule, whether it’s a lively group event like live music, art classes, quizzes or perhaps a relaxed alone time for those who prefer quieter moments.
With a busy daily schedule, including outings to local cafes, theatre trips and even holidays, we make sure there’s always something to look forward to. Our beautiful gardens provide a peaceful area for residents and their loved ones to enjoy walks and meaningful time together. Creating a lovely, inclusive environment brings happiness, purpose and a strong sense of community.
Cleanliness and Safety at The Anchorage
The safety and well-being of our residents is something we work hard to achieve, which is why we maintain the highest standards of cleanliness and security throughout our care home. Every area, from the ensuite bedrooms to communal spaces and gardens, is regularly inspected to ensure a safe, welcoming environment that’s a joy to live in.
Our team takes great care in implementing safety measures, including secure key-coded entrances and discreet support for residents who need assistance, guaranteeing peace of mind for both residents and their families.
Find out more
If you have any questions about our home and the care we provide at Anchorage Care Home, or our current vacancies, please get in touch today. You can either contact us online or on the phone, or pop in for a chat if you’re in the area. Our door is always open.
